Episode 258

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Published on:

16th Jul 2026

Could Your Website Be Creating Uncertainty for Potential Clients?

Have you ever wondered whether your website makes as much sense to your future clients as it does to you?

One of the things I've noticed after reviewing hundreds of counselling websites is that it's surprisingly easy to forget what it's like not to know what we know. We naturally write using the language we've spent years learning, often without realising that some of those words can leave potential clients feeling uncertain or out of their depth.

In this episode, I'm sharing a simple way to look at your website through your future client's eyes. It's a small shift, but it can make it much easier for people to understand what you do, what your qualifications actually mean and whether you're the right counsellor for them.

In this episode, we cover:

  • Why websites that seem perfectly clear to us can feel very different to potential clients.
  • The question I ask whenever I write about qualifications or counselling approaches.
  • How to describe your counselling approach in language your future clients will understand.
  • Why reducing uncertainty makes it easier for people to take that first step.
  • A simple change that could make your website work much harder for you.

Mentioned in this episode

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Write Your Homepage

Grow Your Private Practice Membership

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About the Podcast

The Grow Your Private Practice Show
Helping Counsellors and Therapists Get Found By More Clients More Easily
I’m Jane Travis and I’m an ex counsellor that now works with other therapists to grow their private practice, hence the name of the show.

I’m the author of the Grow Your Private Practice book and also run the Grow Your Private Practice membership, where counsellors can get together and learn all about marketing, with a special love of all things blogging.

Okay, that’s the official stuffy 'about me' bit out of the way, because honestly, it’s so much more than that.

The truth is, the thing that really drives me, is helping counsellors - counsellors like you - to get more freedom and choice into your life so can work when you want to, how you want to and with the issues that you’re passionate about.

And importantly, to get paid properly to do so.

Because you have the freedom and choice to run a thriving private practice whilst also creating a fulfilling life for both yourself and your family.

If you want that too, please click subscribe. I hope you enjoy listening.

About your host

Profile picture for Jane Travis

Jane Travis

Hi, I’m Jane. I’m a former counsellor who now helps other counsellors and psychotherapists to grow their private practice, hence the name of the show.

I’m the author of the Grow Your Private Practice book, and I run the Grow Your Private Practice membership, where therapists come together to learn all about marketing in a way that feels doable, ethical, and actually kind of fun.

Okay, so that’s the official, slightly stuffy “about me” bit.

But the truth is - it’s about so much more than that.

What really drives me is helping people like you create more freedom and choice in your life. So you can work the hours you want, in the way that suits you, with the clients and issues you’re passionate about. And most importantly? Get paid properly to do it.

Because you CAN build a practice that supports you - not just emotionally, but financially too.

I hope you enjoy listening.